This Terms of Use (hereinafter referred to as “this Agreement”) and all contracts referred to in this Agreement govern access to and use of the mobile application “Pupurogu” operated and owned by CYBER AI LABS PTE. LTD. (hereinafter referred to as “the Company”) and the website provided at pupurogu.support@cyberailabs.ai (collectively referred to as “this Service”).
In this Agreement, “User” refers to all individual end users who access and use this Service, and it is deemed that their consent to this Agreement has been given through such use.
PLEASE READ THIS AGREEMENT BEFORE YOU AGREE TO THIS AGREEMENT.
BY DOWNLOADING, INSTALLING, ACCESSING OR USING PUPLOG, YOU AGREE TO THESE TERMS AND CONSTITUTE A LEGALLY BINDING AGREEMENT.
If you do not agree to these Terms, do not download, install, access, or use (or continue to use) the App. If you are already using the App, immediately remove it from all mobile devices you own or control.
Also, if you do not agree with our privacy policy, please stop using Pupulog and delete it.
Changes to the Terms
We reserve the right to modify, modify, add or remove these Terms, in whole or in part, at any time in our sole discretion to the extent that it does not contravene applicable law.
If there is a change to this Agreement, we will endeavor to inform you of important changes at the next access to Pupulog as necessary. If you continue to use this service after the change, you will be deemed to have agreed to the change, so please check this Agreement regularly.
Governing Terms and Conditions
These Terms set forth the terms and conditions under which you may use Pupulog and may be subject to the terms of the Apple App Store, the terms of your mobile network operator, and the laws applicable to your country or jurisdiction.
This Agreement is between you and us, but Apple and its subsidiaries are third party beneficiaries who have the right to demand that you perform the applicable provisions of this Agreement. If there is a conflict between the terms of these Terms and the Apple Media Services Terms of Use or Apple’s Volume Content Terms of Use in your country or jurisdiction, the latter will prevail.
Class Action Waiver
If you seek redress against us, you agree to waive your right to bring class action (to the extent permitted in applicable jurisdictions).
Article 1 Services and Communications
1.1 Functions of Puppu Log
Pupulog is an application that uses AI to observe and analyze the health status of pets from photographs of their excrement.
By analyzing a combination of seasonal and historical data and providing warnings about abnormalities and suggestions for care, we help owners identify potential health problems early. The information you enter or provide (Submitted Content) is processed by Pupulog, which results in health analysis and advice (Output).
1.2 Upgrades and feature changes
The version of the app may be upgraded from time to time to add support for new features and services. You agree to use the latest version as soon as possible. However, we are under no obligation to provide any upgrades or updates. We reserve the right to change the content or functionality of the Pupulog at our discretion, with or without notice. We also reserve the right to do the following at any time without notice:
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Temporary suspension of access to the Puppu log
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Disabling some functions
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Restricting access to some or all of the Services
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End of technical support for some or all services or specific device platforms
We are not responsible for any losses incurred by you as a result of these.
1.3 Maintenance and Suspension
We may need to perform regular or irregular repair and maintenance work to provide you with access to and use of the Services. While we will endeavor to notify you as soon as possible, we will not be liable to you or any third party for any interruption in your use of or access to the Services at any reasonable time as a result of such action.
Please note that Apple is not obligated to provide any maintenance, technical support, or other support related to Pupulog.
1.4 Disclaimer of Beta Features
We may release products or features that are in test operation. We endeavor to clearly indicate this in the relevant products. While we appreciate the support of early adopters, we cannot guarantee the reliability of these beta products or features. We may also record and analyze information about your usage and activity in order to evaluate and improve beta features.
1.5 Changes and Termination of Services
We reserve the right, in our sole discretion, to modify, suspend, discontinue or terminate the Services at any time, and you shall have no rights against us for any claims arising therefrom.
Article 2 In-App Billing
2.1 Subscription Plans
Customers can purchase any subscription plan.
Detailed information such as pricing, subscription period, and features for each plan can be found on the sign-up screen before purchasing.
The Subscription will automatically renew at the end of the contract period, unless an explicit cancellation is made.
Please note that deleting the app from your device does not cancel or disable your subscription.
2.2 Handling and Changes to In-App Purchases
Your subscription purchases (collectively, “In-App Purchases”) are only available within the Pupro Log App.
If you make an in-app purchase, you cannot cancel it after the purchase is completed. In-app purchases cannot be exchanged for cash or other consideration, transferred to a third party, or transferred.
All purchase and billing matters are managed and processed by the Apple App Store. Except for reasonable reasons and evidence, the amount paid once is not eligible for refund.
You are obligated to review and understand the terms and conditions for in-app purchases set out in the Apple Media Services Terms of Service in your country or jurisdiction.
If you do not pay the prescribed fee, we are not obligated to (continue) allow the use of the Pupurogu App.
2.3 (continued) How to revise and manage in-app purchases
We reserve the right to change, terminate or revise the in-app purchases we offer (if applicable) at any time.
If the price of an in-app purchase increases, you will be notified and your consent will be required.
Unless otherwise expressly stated in these Terms, any price changes or other changes will apply from the next billing cycle or purchase after notification.
Information on how to manage in-app purchases can be found on Apple’s website or within the Apple App Store app.
In particular, please refer to the following link for information on how to cancel your subscription:
https://support.apple.com/118428
There will be no refund or compensation for unused subscription periods. After cancellation, access to the app will continue until the end of the current billing period.
2.4 Prohibition of transactions outside the app
Unless expressly authorized by the Company, any form of transfer, sale, gift, exchange, etc. of in-app purchases outside the official platform of PUPLOG is prohibited, and the Company does not accept this.
In addition, any real-world sale, transaction, or transfer of any Digital Assets derived from or displayed on the Services is similarly prohibited.
Any such transfer or attempted transfer may be void and your account may be subject to termination or suspension.
2.5 Management Authority and Disclaimer
We reserve the right, at our sole discretion, to control, regulate, modify, delete, terminate or otherwise modify the content of any in-app purchases we offer without notice. In this regard, we are not responsible to you.
You understand and agree that you will not receive any refund or compensation for any unused in-app purchases, any data or rights related to your account, or any other factor, under any circumstances, including:
Termination of your account (optional or by us)
Withdrawal of Limited License
・ Changes in the content of our services
Article 3 Account, Eligibility and Notification to Parents
3.1 Regarding identity verification
We may verify your identity by sending a verification code to your phone number or email address, or by asking you to provide reasonable documentation, in order to respond to certain requests from you.
3.2 Account Management Responsibility
You may not share your Account and Subscription (if applicable) with any third party and you may not allow anyone else to access your Account or Subscription.
You should contact us immediately if you become aware of or reasonably suspect a possible security breach (including loss, theft or unauthorized disclosure of your personal information).
You are solely and fully responsible for all transactions made through your Pupulog account, with or without your consent.
If you become aware of any unauthorized use of your account, please promptly notify us and confirm in writing.
3.3 Guarantee of Eligibility
By downloading, installing or using Pupplog, you represent and warrant the following to us:
(a) You are at least 18 years of age (Minimum Age);
(b) You have never been suspended or removed from Pupplog or the Apple App Store in the past.
(c) you are not located in an area subject to a government import / export embargo or designated as a terrorist support area;
(d) you are not on any government list of prohibited or restricted persons;
(e) Your downloading, installation, access or use of Pupplog is in compliance with all applicable laws and regulations;
3.4 To parents or legal representatives
If your child is below the minimum age of use set by us, please stop using and contact us at the following contact information.
pupurogu.support@cyberailabs.ai
Article 4 License
4.1 Grant of License
Subject to your full and ongoing compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to:
(a) The right to install and use a copy of the object code of the Mobile Application associated with the App Log obtained from the Authorized Marketplace on a mobile device owned or controlled by you;
(b) The right to access and use the App and the Service
4.2 Purpose of Use and Compliance with Legality
The right of use granted under this License shall be limited to personal and non-commercial use, and shall be used fairly and lawfully.
If your use of the Services is prohibited by applicable law, you may not use the Services.
4.3 Limitations of the License
Except as expressly set forth in this section or otherwise, no license or right is granted to you by implication or otherwise.
In addition, the license granted to you does not permit the following acts:
(a) reproduction, distribution, display or performance to the public of the Services;
(b) to reproduce, rent, lease, lend, resell, sublicense, assign or otherwise transfer any license relating to the Services or Material, or to provide any third party with the right to view, access or use such Material;
(c) use or access the Services in violation of any restrictions or other restrictions relating to the Services or Subscriptions you have subscribed to or purchased;
4.4 Regional Restrictions on Services
Pupulog is not intended for distribution or use in any region where such distribution or use would violate local laws or regulations.
We reserve the right to restrict the provision of the Services in any location.
4.5 Restrictions, Legal Actions and Account Suspension
We may, at our sole and absolute discretion, issue a warning, remove any Content (including User Content), suspend, disable, terminate your account, permanently ban, restrict, or notify the relevant authorities, and will not be liable to you or any third party if:
If you have not reached the minimum age for downloading, installing, accessing or using Puppu Log
If you violate any of the prohibited acts described in Sections 4, 7, 8 or these Terms
You have not paid the Subscription Fees (if applicable);
4.6 Prohibition and objection of re-registration after account suspension
If your Pupplog Account is suspended, disabled, banned or terminated, you will not be able to create a new account or ask anyone else to create an account.
If you believe that your account has been incorrectly suspended, disabled, banned or terminated, please contact us by e-mail at the contact details provided at the bottom of this page.
We will promptly investigate the situation and respond appropriately.
Article 5 Ownership and claims by third parties
5.1 Ownership of Rights in Services and Materials
We or our licensors exclusively retain all rights, ownership and interest (registered or unregistered) in and to the Services and its content (including but not limited to visual interfaces, graphics, artwork, photographs, video, music, audio, text, design, compilation, information, data, computer code (including source and object code), products, software, services, and all other elements and materials provided, displayed, or made available through the Services (“Materials”), except for User Content).
This includes, but is not limited to, the following intellectual property rights:
・ Writings
- Disclosure of patents and patents
Invention (regardless of whether a patent is granted)
Trademarks and service marks
Trade secrets, know-how and other confidential information
Trade dress, trade name, logo, company name and domain name
・ Related credit (Goodwill), derivative works, and all other rights related to this service
You may not use, reproduce, distribute, distribute, sell, publicize, display, modify or incorporate any or all of our intellectual property rights or materials, except as expressly permitted by us under these Terms.
In addition, other product names and company names described in this agreement may be trademarks belonging to their respective right holders.
5.2 Legal Actions Against Unauthorised Use and Reservation of Rights
We will not hesitate to take legal action, as necessary, to protect and restore intellectual property rights or materials in the event of unauthorized use.
In addition, all rights not expressly granted to you in these Terms are reserved to us.
5.3 Response to allegations of infringement by a third party
If you are alleged to be infringing the intellectual property rights of a third party in connection with your use of the Materials, please promptly provide us with all relevant information.
Our contact information can be found at the bottom of this page.
Apple, not Apple, will take responsibility for investigating, defending, settling, and resolving such intellectual property infringement.
Article 6 User Content
6.1 Review and Respond to Submitted Content
We do not review, monitor, edit, or recommend the accuracy, timeliness, completeness, or consistency of any Submission Content you submit or provide through the Services. You are solely responsible for the Submission Content you submit or post.
However, we may process Submitted Content for, but not limited to, analytical or product improvement purposes.
As a rule, we do not constantly monitor your activity, but if we become aware of a possible violation of any provision of these Terms by you, we may investigate such violation and, at our sole discretion, take the following actions without notice:
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Immediately terminate your license to use the Services;
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Modify, edit, or delete all or part of the submitted content
6.2 Representations and Warranties Regarding Submitted Content
Each time you submit Submission Content, you represent, warrant and contract the following:
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Customer must be at least the minimum age.
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Regarding submitted content: (a) you are its sole author and owner or have a legitimate right to grant a license under this section; (b) the submitted content is accurate and lawful; (c) the Content and the use by Pupplog as set forth in these Terms do not infringe the intellectual property rights or other rights of any third party; (d) the Content does not violate these Terms or any Additional Terms and does not cause damage, harm or risk to any third party;
6.3 Managing Output Results and Disclaimers
You will receive an * * Output * * through the app based on your submitted content. The output is usually stored on your device, but we do not guarantee its complete storage or protection.
We will endeavor to provide technical support and recovery assistance for known or discovered issues, but we will not be liable for any damage resulting from the integrity of the output results or the failure to restore the output.
6.4 Ownership and License of User Content
You retain ownership of the Submitted Content and Outputs (collectively, User Content) to the extent permitted by applicable law.
However, while you retain ownership of the User Content, you grant us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license that includes:
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Use, copy, edit, modify, publish, create derivative works, distribute, display, copy and demonstrate (in whole or in part) User Content
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The right to incorporate into current or future technologies, media and formats
This license is used exclusively for the following purposes:
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Provision and operation of this service
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Improvement and protection of the Service
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Customization for customers
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Development of new functions and products
We do not sell your user content. In addition, we may authorize third parties to exercise their rights under this section.
If your account is terminated , we may retain your User Content for a commercially reasonable period of time, for backup, archiving, auditing purposes, or to the extent legally required and permitted. Therefore, this right will remain in effect even after you terminate your use of the Services.
6.5 Compensation for Claims from Third Parties
To the fullest extent permitted by the law of the applicable jurisdiction (your country of residence or country of use of the Services), if a third party claims against us in connection with any act or activity you perform on the Services (“Third Party Claims”), You agree to indemnify and hold harmless any and all liability, damages, losses and expenses (including reasonable attorneys’ fees and legal fees) from the parties listed below.
Parties eligible for indemnification and indemnification are as follows:
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Our company
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The Company s direct or indirect parent company, subsidiaries or affiliates within the same corporate group (collectively, Group Companies)
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Officers, directors, employees, members, administrators, shareholders, agents, distributors, licensors, licensees, contractors, customers, successors and assigns of the above companies
Grounds covered by compensation (collectively, Claims and Loss) include, but are not limited to:
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(a) Your access to or use of the Services, and any activities and submitted User Content related thereto;
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(b) Violation of these Terms or applicable law
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(c) Issues that arise in connection with your use of the information or content you submit to us (but only to the extent that we comply with our Privacy Policy)
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(d) The information or material sent from your terminal infringes, violates or misappropriates the copyright, trademark, trade secret, trade dress, patent, right to publicity, right to privacy or any other right of any person or entity , even if the person who actually sent it is not you.
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(e) false statements or misleading conduct by you;
You agree to cooperate to the fullest extent we seek in responding to or settling these Third Party Claims.
However, notwithstanding the above, the Company and its group companies retain the exclusive right to settle, conclude and pay all claims and losses. We also reserve the right to exclusively defend and manage claims and losses.
You shall not settle any Third Party Claims without the prior and written consent of us or our group companies.
This section does not limit any cause of claim that you cannot waive under applicable law.
Article 7, Artificial Intelligence (AI)
7.1 Use of AI Technology and User Responsibility
We use artificial intelligence technology (including generative AI technology) for the purpose of improving the quality, performance and safety of Pupulog, or for the purpose of building and improving service functions. Some features are provided using OpenAI technology, but we are not affiliated with ChatGPT.
If you use the generated AI function (at the time the function is provided), you agree to use the generated output in a responsible manner. You also agree not to use the Puppu Log or send Submitted Content in any of the following ways:
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Using the generated output without properly confirming it and in a state where its accuracy or legality cannot be guaranteed
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Using the output in a way that may cause misunderstanding, damage, or disadvantage to a third party
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Do not assume responsibility for the output and attempt to transfer it to the Company or a third party
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Acts that infringe, violate or misuse the rights (intellectual property rights, proprietary rights, contractual rights, etc.) of the Company or a third party
7.2 Denial of Warranty for Output
WE EXPRESS NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO:
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(a) the output is specific to a particular customer or their Submission Content;
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(b) the output is substantially different from the Customer’s output ;
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(c) that the output is subject to copyright or other legal protection , or that you have legal ownership over it ;
7.3 Unpredictability of output and non-identity with our view
Due to the nature of generative AI technology, unexpected output may occur. Even if the output is incomplete, inaccurate or offensive, you acknowledge and accept that such content does not represent our opinion.
You also expressly acknowledge that any mention of a third party or of a third party’s products or services in the output does not imply endorsement by us or the existence of a relationship, nor does it imply that we are affiliated or associated with such third party.
We do not warrant that the output will be appropriate for all purposes , or for all viewers.
7.4 Disclaimer of Generated Information and Self-Responsibility for Decisions on Use
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE MAKE NO EXPRESS OR IMPLIED WARRANTIES WITH RESPECT TO ANY CONTENT GENERATED BY PUPLOG WITH RESPECT TO THE FOLLOWING:
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Completeness
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correctness
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Reliability
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suitability
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Use of possibilities
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Fitness for a Specific Purpose
Information on methods, tools, technologies, etc. proposed and provided by Pupulog is for reference only and should not be construed as professional advice.
We will endeavor to provide accurate information, but as far as the law permits, we do not guarantee the accuracy, reliability, completeness, etc. of the information for any purpose. It is not recommended to act solely on the basis of information contained in or generated through Pupulog and you should act at your own discretion and discretion when interpreting output or making decisions.
You expressly acknowledge and acknowledge that you should receive independent advice from qualified experts in the field before using the information and that any risk you may have in relying on such information is at your own risk.
This app does not provide veterinary advice, diagnosis or treatment.
Information provided from this application, is only a general reference information you use as a help of daily health management and watching.
If you have any questions or concerns about your pet’s physical condition or health, be sure to consult your veterinarian.
Article 8 Prohibited Acts
8.1 Prohibition of Uploading Inappropriate Content
You agree to use the Services fairly and lawfully for your personal, non-commercial purposes only. In addition, you may not distribute or upload any of the following content to our Services:
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False or misleading information.
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Spam and other unwanted or unauthorized communications
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Explicit sexual expression or profanity
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Content that is abusive or harmful to children
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Fraudulent, false, or misleading acts, including impersonation of others
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Content that infringes or misappropriates the intellectual property or other rights of third parties (including plagiarism)
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Contents that damage the evaluation and credibility of Pupulog
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Other content that is judged to be inappropriate or inappropriate at the discretion of the Company
8.2 Prohibition of Unauthorised Use of Services
You must not engage in any of the following acts:
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Use the Services for any illegal, unauthorized or unauthorized purpose, or use the Services in a manner that violates any domestic or international law.
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Directly or indirectly using Pupulog for commercial purposes (including the act of incorporating it as added value into commercial products or services)
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Accessing or creating Pupulog accounts without permission using means other than the legitimate user support interface
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Circumventing, disabling, destroying, or interfering with the functionality of the Services, particularly security or access control features, or circumventing any feature that restricts the use or reproduction of Content;
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The act of attempting to clarify the source code by modifying, disassembling, decompiling, reverse engineering, etc. for a part of this service (except where such restriction is explicitly prohibited by law)
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Acts of obtaining information, data, materials or personal information from Pupulog or its AI functions using techniques such as web scraping, data collection, extraction, etc.
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Provide or distribute to others archived or cached data sets that contain user content, our materials, or other information.
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Develop and use software, applications, models, or websites using user content, materials, or other information or data obtained from Pupulog.
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Acts that interfere with the operation of the Service or the use of other users (including, for example, the following): 1 Uploading or distributing viruses, adware, spyware, Trojan horses, worms, other malicious code, malware, phishing site links, etc. Interference or interference with the network, equipment, and servers used to provide services
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To sell or transfer to a third party any rights of access, material, or rights to view, use, or access to the material granted by these Terms;
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Attempting to conduct prohibited under this Agreement, or encouraging or permitting such conduct by a third party
8.3 Prohibition of unauthorized use of AI functions
Customers must not use the AI function of Pupulog for any of the following purposes:
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Use for the purpose of creating, learning, or improving products or AI models that compete with Pupulog, or other similar uses
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Use in a manner that violates these Terms
Article 9 Copyright Policy and Other Intellectual Property Rights
9.1 Respect for copyright and intellectual property
We respect the copyrights and other intellectual property rights of others and expect you to do the same. We will not tolerate any act that directly or indirectly infringes the copyright or other intellectual property rights of our company or a third party when you use Pupulog.
Article 10 Privacy Policy
10.1 Use and Handling of Personal Information
In order to continue to provide you with some or all of the features of Pupulog, we may need to use, transfer or store your personal information together with our affiliates within the Group and legitimate outside vendors involved in providing services (“Authorized Parties”).
The Company and the authorized parties will not use, share, or disclose such information beyond the scope necessary to provide or improve the Service. We will not use this information for marketing purposes without your express consent.
10.2 Prohibition of Sale of Personal Information
We do not sell any of your personal information.
10.3 Application of the Privacy Policy
You can check the privacy policy of “Pupulog” on our website or within the app. This policy sets out how we and our authorized parties collect, use, manage, store, transfer and disclose the information we collect from you.
Please be sure to check the notice before using this service. By using the Services, you agree to our Privacy Policy and represent that you understand the choices we offer you regarding the handling of your personal information.
If you do not agree to the Privacy Policy, please stop using this service immediately.
Article 11 Third Party Websites
11.1 Disclaimer of link destination
The Services may contain links to third-party websites or applications. These websites or applications are not owned or controlled by us.
The inclusion of links to third-party websites or applications on the Services does not imply any partnership between us and such third parties, nor does it imply that we endorse those third parties or their websites or applications.
We are not responsible for the content, privacy policies, operating practices, etc. of such third party websites. We will not censor, modify or influence the content of such third-party websites, nor will we be able to execute them.
By your continued use of the Services, you expressly acknowledge and agree that we will not be liable, directly or indirectly, for any damage or loss arising out of or in connection with your use of any third party website or application. This includes websites and applications operated by our resellers or distributors.
Your use of such third-party websites or applications is entirely at your own risk and you are strongly encouraged to use appropriate care and judgment as necessary.
These Terms do not apply to third party websites or applications. If you click on a link to a third-party website or application, the terms and conditions and policies of the third party (including privacy policy and handling of information collection) shall apply.
Before using such third-party websites or applications, please collect sufficient information to the extent that you deem necessary and appropriate.
Article 12, Dispute Resolution
12.1 Standard Law
These Terms shall be governed by and construed in accordance with the laws of your place of residence or the jurisdiction from which you access Pupulog (provided that the Choice of Law Principles do not apply).
12.2 Jurisdictional tribunals
If you are a consumer and the consumer protection laws of your country of residence apply, you may file a claim in a court of competent jurisdiction in that country.
In all other cases, you agree to submit to the exclusive jurisdiction of the courts that have jurisdiction over our registered location for all claims arising out of or relating to these Terms (including disputes as to the validity, existence or termination of these Terms), and you consent to personal jurisdiction over such courts.
However, notwithstanding this, we may, at our sole discretion, bring our claims arising out of or in connection with these Terms in any court having jurisdiction over such claims in your country of residence.
12.3 Class Action Waiver
If you seek relief against us, you agree to waive your right to bring class action (as applicable in applicable jurisdictions).
12.4 Limitation of statute of limitations
To the extent permitted by applicable law, if you or we make a claim against the other party, it must be brought within one (1) year from the occurrence of the claim; If this is exceeded, the claim shall be permanently forfeited. This means that you or we will no longer have the right to assert such claims.
Article 13, Exemptions
13.1 Disclaimer of Technical Requirements and Availability
In order to use this service, certain technical conditions such as * * compatible mobile devices and stable internet connection (additional communication costs may be incurred) * * must be met. As such, the quality and availability of the Services may be affected by factors beyond our control. We (and our third-party vendors) do not guarantee compatibility with all hardware and software used by you.
13.2 Exemption from Service Interruption Due to Telecommunications Carriers, Force Majeure, etc.
We are not responsible for any interruption, failure or other failure of the service that occurs due to the situation of your mobile network operator, force majeure, or reasons beyond our control. To the fullest extent possible, we will endeavour to minimize the impact and loss to you.
13.3 Form of Offering and Disclaimer of Warranties
This service is provided “AS-IS” and “AS-AVAILABLE.” We make no warranties, express or implied, with respect to the operation or provision of the Services.
Under no circumstances does the Company guarantee the following:
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Uninterrupted Offering
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Safety and reliability
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Providing on time
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FREE OF ERRORS, DELAYS, AND INTERRUPTIONS
In addition, we do not guarantee any of the following points:
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Commodity
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Interchangeability of technologies
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Title and Non-Infringement
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Fitness for a Specific Purpose
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Security and harmlessness from viruses and other harmful code
13.4 Denial of Liability for External Links and Third Party Sites
We do not guarantee the accuracy or integrity of external links accessible through the Service or posted for convenience.
The Company assumes no responsibility, directly or indirectly, for linked sites operated by third parties or the content of links contained therein. In addition, the content displayed on the page to which the transition is made through an external link is not under the control of the Company and is not responsible.
13.5 DISCLAIMER OF WARRANTY WITH RESPECT TO OUTPUT AND GENERATED CONTENT
WE (AND OUR THIRD PARTY VENDORS) MAKE NO EXPRESS OR IMPLIED WARRANTIES OF ANY KIND WITH RESPECT TO THE OUTPUT OR CONTENT GENERATED FROM PUPLOG AS TO ITS COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY
You will use prudent judgment and responsible discretion when making decisions or actions based on output or content, and you agree that you will bear all risks arising from relying on such content.
13.6 Self-responsibility for risks associated with the use of services
You fully acknowledge that you assume all risks at your own risk when using our services. Any consequences arising from the use or reliance on the Services shall be at your own risk.
13.7 Exemption from denial of warranty
Notwithstanding the provisions of the preceding sections, this section does not limit your legal rights in the following cases:
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There is an explicit written product warranty or related disclaimer with respect to the products sold by us or our suppliers.
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Where applicable law does not allow you to be exempted or limited from personal injury to you caused by us or our affiliates;
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Under applicable law, you have a claim that cannot be waived or restricted.
13.8 Exceptions in some jurisdictions
SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE EXCLUSION OF LIABILITY FOR DAMAGES DAMAGED BY OUR WILL OR GROSSLY NEGLIGENCE. For this reason, some of the foregoing disclaimers may not apply to you.
Article 14 Limitation of liability
14.1 Denial of Liability for Quality of Services
TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE AND APPLE DO NOT ASSUME ANY RESPONSIBILITY FOR THE QUALITY, TIMELINESS, ACCURACY, OR COMPLETENESS OF PUPLOG. We are not responsible for any consequences arising out of or in connection with your use of the Services.
14.2 Denial of Liability for Indirect Damages, Special Damages, etc.
To the extent permitted by applicable law, you expressly understand and agree that we will not be liable for any direct, indirect, incidental, special, consequential, punitive damages or other intangible losses arising out of or in connection with:
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(a) use or inability to use the Services;
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(b) unauthorized access to or alteration of your communications or data;
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(c) the statements or acts of third parties;
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(d) all other events related to the Services or these Terms (whether based on contract, tort or otherwise, and whether or not we have been advised of the possibility of such damages);
In addition, any damages or expenses arising out of your unauthorized use of the Services (including use in violation of applicable national, state, federal or international law); We are not liable to you or any third party under any circumstances.
Even if we are found to be legally liable, we will not be liable for more than the amount you actually paid us under this Agreement within the last six months.
If you have not paid for any such period, suspension of use of the Services and termination of your account are your sole remedy and our liability shall be limited to this.
Such restrictions will apply even if the Service does not serve its original purpose.
14.3 Exemption from Consumer Protection and Gross Negligence
Nothing in this Agreement shall limit or exclude the following:
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Any warranty expressed in writing or required by law with respect to products sold by us or our suppliers
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Liability resulting from personal injury or death by us or our affiliates (in the case of gross negligence or willful intent)
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Claims that are not waived or restricted under applicable law
14.4 Waiver of Injunctive Relief
You irrevocably waive your right to seek injunctive or other equitable remedies against the operation, use or display of Pupulog or any advertising or other materials related thereto, and agree to limit such damages to claims for monetary damages (subject to the limitations of these Terms).
14.5 Apple’s Disclaimer
Apple is not responsible for any customer claims related to the “Pupulog” app, especially the following:
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(a) claims for product liability;
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(b) a claim that Pupulog does not comply with applicable laws and regulations;
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(c) Requests under consumer protection, privacy, or similar laws;
14.6 Waiver of Claims Related to Third Parties
You agree to release us, our group companies and their respective directors, officers, employees, partners and agents from known and unknown claims (Claims) in connection with claims against third parties.
However, if the applicable law of your residence does not permit such a waiver, this disclaimer does not apply to that extent.
14.7 Obligation to compensate
You will not be liable for any claims, damages, losses or expenses (including reasonable attorneys’ fees) brought by third parties in connection with your use of the Services or your breach of this Agreement. You agree to indemnify, defend and hold harmless the Company (and its officers, directors, agents, subsidiaries, joint ventures and employees).
However, this indemnity obligation does not apply if the infringement was not caused by your willful intent or negligence.
Article 15, General provisions
15.1 These Terms constitute the entire and sole agreement between you and us regarding your use of our Services.
15.2 You may not assign, transfer or delegate, in whole or in part, by law or otherwise, any of your rights or obligations under these Terms without our prior written consent.
We may assign or transfer any rights or obligations under these Terms, in whole or in part, at any time without notice or your consent.
15.3 Your failure to request performance of any provision under these Terms does not waive your right to future performance claims.
In addition, the waiver of a breach or failure of these Terms does not imply a waiver of any other breach or failure or the provision itself. Any waiver or modification of these Terms will be effective only in writing and signed by the party to whom the waiver or modification is effective.
15.4 If any provision of these Terms is found to be invalid or unenforceable, such provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.
15.5 To the fullest extent permitted by applicable law, you agree and do waive any legal presumption that could be construed against the drafters of these Terms.
15.6 If we provide you with a translation of the English version of these Terms or the Privacy Policy (whether directly or indirectly), such translation is provided for convenience and is not legally binding.
In the event of any conflict between the English version and the translated version of these Terms, the English version shall prevail.
15.7 We reserve the right, at our discretion, to terminate these Terms at any time for any reason.
In this case, we will not be liable for any loss you may suffer. However, we will endeavor to provide as prior and reasonable notice as possible upon termination of these Terms. At the end of the agreement,
(a) All rights and licenses granted to you will expire;
(b) You must immediately stop using our App ( Pupplog etc .).
15.8 You acknowledge that our rights and obligations conferred by these Terms are unique and irreplaceable and that in the event of any loss of such rights, we will incur irreversible damages that cannot be compensated by monetary damages, and you agree that in the event of a breach or foreseeable breach by you, we will be entitled to injunctive and other equitable remedies without the need for a deposit or proof of damages.
15.9 We will not be liable for any delay or failure to perform under these Terms due to force majeure.
This includes causes that include, but are not limited to:
Natural disasters, wars, terrorism, riots, embargoes, government orders, fires, floods, pandemics, attacks and disruptions on nationwide IT networks, accidents, strikes, shortages of transportation, fuel, energy, labor, materials, etc.
Article 16 Feedback and Contact
16.1 Refusal to Receive Unclaimed Content
We welcome opinions and suggestions from users and may solicit opinions and suggestions from time to time. However, we do not receive or review any * * Unclaimed Suggestions or Content (“Unclaimed Content”) * * that:
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Ideas on product development and features
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Illustrations, music, video works, etc.
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Concept and other creative materials
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All creative proposals regardless of form and content
This is a measure to prevent misunderstandings and legal troubles in cases where products, functions, or services independently developed by the Company or related parties may be similar to the contents of the customer’s proposal. Therefore, please refrain from sending unclaimed content.
16.2 Handling in case of transmission of unclaimed content
Nevertheless, if you send us unclaimed content or other feedback, you agree to the following:
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Such feedback shall not be treated as confidential information and shall be freely available to us without restriction
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You agree not to send us any content (such as new or original ideas) that you wish to claim your intellectual property rights now or in the future.
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If you still submit, you agree to all of the following, including:
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(a) All unclaimed content and feedback will automatically become our intellectual property and there will be no compensation.
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(b) you will not make any claims or compensation claims against us;
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(c) We reserve the right to freely use and redistribute such unclaimed content or feedback for any purpose or method.
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(d) We have no obligation to evaluate the ideas or materials submitted.
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(e) the Company has no obligation to keep them confidential;
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16.3 Contact Information
If you have any questions, comments or concerns, please contact us using the following methods:
Company Name: CYBER AI LABS PTE. LTD. Address: SHIFT NOGIZAKA 2F, Akasaka 8-11-26, Minato-ku, Tokyo 107-0052, Japan To: Customer Service E-mail: pupurogu.support@cyberailabs.ai